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All tour prices are quoted in US Dollars.
We accept payment in a freely convertible currency and
at the exchange rate prevailing at the time of payment.
- We
also accept payment by VISA and MasterCard at a surcharge
of 5% over the tour rate.
-
A deposit of 20% is required at the time of booking
- The
balance must be paid not less then 30 days prior to
the commencement of the tour.
- In
cases where the bookings are made less then 30 days
before the commencement of the tour, full payment must
be made.
The
company reserves the right to cancel the booking if payment
is not received in accordance with these terms.
This is inclusive of all transportation
according to the itinerary, accommodation, three table
d'hote meals daily on safari, entrance fees to National
Parks and Game Reserves, drivers allowance, toll charges
and transfers to and from the airport.
Tour price is NOT inclusive of visa
fees, excess baggage charges, local departure taxes which
are payable in U.S. Dollars or acceptable foreign currencies
at the airport, tipping and items of personal nature such
as telephone calls, laundry and drinks.
Prices
are based on tariffs and costs prevailing at the time
of printing and are subject to change without notice.
The Company reserves the right to alter
any route or arrangement or to cancel the operation of
any scheduled tour should the conditions necessitate.
The right is also reserved to decline, accept or retain
any person as a member of any tour at any time. An equitable
amount will be refunded accordingly.
- All
bookings are accepted on the specific condition that
SunTrek Safaris and its agents act only as agents for
the passenger in all matters relating to hotel/lodge
accommodation, tours and transport and that they shall
not be liable for any injury, delay, loss, accident
or damage arising from any clause and in any manner
however except when the passenger is being carried in
transport owned by the company.
- The
respective laws of the country govern the Company's
liability to passengers carried in its own vehicles.
All claims are subject to the jurisdiction of the courts
of the country in which the cause of action arises.
- The
company reserves the right to employ subcontractors
to carry out all or part of the services agreed to be
supplied and in the event of the exercise of such right
the terms of clause (ii) relating to the company's liability
shall apply.
- SunTrek
Safaris accepts no responsibility for losses or additional
expenses due to delays or changes in air or other services,
sickness, war, strife, civil disturbances, sickness,
quarantine or other causes. All such losses and expenses
will have to be borne by the passenger.
- Whilst
every care is taken, the company accepts no liability
whatsoever for the theft, loss or damage to the Client's
baggage howsoever caused. Thus we strongly advise baggage
insurance.
Cancellations
must be received in writing. Refund for cancellation will
depend on the duration of cancellation prior to tour departure.
That is:
| No
of days |
Percentage
of tour price |
| 40-60
days |
full
refund less $ 40 administration fee |
| 14
- 35 days |
25%
of the tour price |
| 2
- 14 days |
40%
of the tour price |
| Under
5 days and no show |
no
refunds |
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